Challenge

A leader in manufacturing highly specialized, formed and stamped metal approached Coridian for a solution to problems tracking production and Quality Control (QC) inspection reporting. Before contacting Coridian, this manufacturer had been tracking and recording order progress and inspection results using pen and paper, then filing them away for later reference; A method unchanged since they opened in the 1970s. Hundreds of man-hours were lost annually, simply searching for past records or providing order status updates to current customers.

Solution

Coridian met with the manufacturer’s Production and Engineering departments to gain a full understanding of their challenges, current processes, and unique needs. Starting with a blank slate allowed Coridian to design a truly full solution that eliminated the need to hand-write information at any stage of the manufacturing and inspection processes. Coridian wrote a custom application to function as a central hub for data tracking and storage. The application succeeds as a stand-alone program but also ties seamlessly into their existing ERP software. Additionally, 8 (soon to be 16) workstations were outfitted with Zebra Technologies’ Xplore Rugged Tablets with tethered scanners, allowing workers to simply scan a barcode and relay data directly to the custom application. The Xplore tablets were chosen for their durability, large screens with quality displays, and workers’ ability to wear gloves while using them.

Results

The result is a company in full control of their manufacturing and QC processes through complete automation of tracking and reporting. Hundreds of previously lost man-hours have been saved by storing data in the custom application rather than in paper files. This manufacturer is now able to instantly recall historical data and provide real-time order status updates to customers at the push of a button—improving customer service and setting up their company for long-term success.

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